This Privacy Policy describes how Arg Software (“ARG,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you visit our website (arg.software), use our services, or interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner.
1. Information We Collect
We collect information you provide directly to us when you fill out forms, subscribe to our newsletter, book a meeting, or communicate with us. This may include:
- Your name and email address
- Company name and role
- Project details and messages you send us
- Communication preferences
We also collect certain information automatically when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on the site
- Referral source and navigation patterns
- Device information and operating system
2. How We Use Your Information
We use the information we collect to:
- Deliver and improve our software development, architecture consulting, and related services
- Respond to your inquiries and schedule meetings
- Send relevant communications, including newsletters and service updates
- Analyze website usage to improve our content and user experience
- Maintain the security and integrity of our systems
- Comply with legal obligations and enforce our agreements
3. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with the site (e.g., page views, session duration)
- Functional cookies: Remember your preferences and improve your experience
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:
- Analytics providers (to understand site usage)
- Calendar and scheduling tools (to book meetings)
- Email and newsletter platforms (to communicate with you)
- Hosting and infrastructure providers
These providers are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose information when required by law or to protect our rights.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When we no longer need your data, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@arg.software. We will respond within the timeframe required by applicable law.
8. International Transfers
As a company based in Portugal serving clients globally, your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without parental consent, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on this page and update the “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Arg Software
Funchal and Porto, Portugal
Email: info@arg.software
Last updated: April 2026